Pilot in Kansas City (8801 NE Birmingham Rd)

I travel thru there once weak and im a rewards member. i have always talked highly of this station UNTIL NOW. Ill explain first of all the cashier Rachel did everything in her power to help me and unfortunately her hands were tied and it seems that the security company runs that gas station before anybody else because I got locked out of my car I asked for her to please ssk the security if they was able to help they were not anything that was said to the security was only said thru Rachel through some kind of radio situation I never saw the security officer until two hours later when I was still trying to get my car open my phone was dead I couldnt call anybody I couldnt use the phone securityy still wouldnt come out anf there a nd talk to me or help me or call tow co. and nothing I asked for her to call 911 bevause my dogs brrathing was labored maybe they can get n open. my service dog was locked in the car with all the windows up. I tripped into door when i was getting out and

Pain to get to if on wrong side of road.

Restroom needs more attention, to soap and paper towels.

Convenient off I 435. Typically truck stop with 6 pumps for cars. Larger indoor convenient stores. Price cheaper on stations on 210 hiway . ( $3.44 compared to $ 3.70 !)

Just okay