Shell in Chicago (7859 S State St)

Customer service was not great

Needs some work

I just came from there. First of all there's no store. You can only walk up to the window. So you have to stand in line outside to pay. I tried to enter my GasBuddy card at the pump. I couldn't see any numbers on the screen. I went to the window and asked him if that pump works. He said yes. I told him I couldn't see any numbers entered. He told me to go to different pump which would require me coming out of the station and going out to the street and coming back in again. He told me to give him the card. Well as you know we can't give the card to the employee. We have to use it at the pump. This happens to me all the time.