Last Updated: November 29, 2024Your privacy is important to GasBuddy, LLC ("
GasBuddy", "
we", or "
us") and we are committed to protecting the privacy of your information. This GasBuddy Privacy Policy (the "
Privacy Policy") describes how we collect, use, disclose and protect your Personal Information. This Privacy Policy applies to all Personal Information collected during any written, electronic, and oral communications, as well as any Personal Information collected online, which includes the GasBuddy website located at www.GasBuddy.com (the "
Sites"), and other services and tools (including, but not limited to, mobile applications and other software applications) that link to this Privacy Policy (collectively, the "
Services").
Please read the GasBuddy
Terms of Service carefully before you use the Services. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in the GasBuddy Terms of Service.
By creating a GasBuddy account, or by otherwise accessing, visiting or using the Service, you expressly consent to the GasBuddy Terms of Service, and the data practices described in this Privacy Policy. If you do not feel comfortable with any part of this Privacy Policy or our Terms of Service, please discontinue your access or use of the Service immediately.
If you download or access the Service through another service that provides a gateway to the Services, such as iTunes or Google Play (a "
Gateway Service"), you will have a separate, additional account relationship with that Gateway Service. We have no control over the collection of such information by a Gateway Service, and any such collection or use will be subject to Gateway Service’s applicable privacy policies.
Personal Information is any information that we collect on or in connection with the Services that relates to you, identifies you personally or could be used to identity you, such as your name, email, phone number and address ("
Personal Information"). Aggregated or anonymized information, or information that is not used to identify you, does not constitute Personal Information and is not covered by this Privacy Policy. This Privacy Policy also does not apply to any Personal Information that we process as a "service provider" on behalf of one of our business customers.
Below are some examples of the information we may collect, how we may use it, how we may disclose it and whether we share it for cross-contextual or targeted advertising purposes ("sharing") or sell it. We acknowledge that, in some jurisdictions, we may be restricted under local law from collecting, using, and disclosing certain categories of Personal Information, as described in the chart. In addition, in some jurisdictions, we may be required to obtain your consent before collecting, using and disclosing certain categories of Personal Information.
Below this Notice at Collection, you will find more detailed descriptions of how we may collect, use and disclose Personal Information, including descriptions of what types of entities are our business partners or business customers.
- Contact Information. For example, we may collect your name, mailing address, billing address, email address or telephone number.
- How We May Collect It: Directly from you; passively; or from third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; to Card Link Offer Service Providers or Payment Card Networks; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We May Share or Sell This Information With Our Business Partners or Our Business Customers. For information about your right to opt-out, please click here.
- Account Information. This may include your username, user nickname, password, and GasBuddy Account ID number.
- How We May Collect It: Directly from you or passively.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We Do Not Share or Sell This Information.
- Contact Information. If you access the Service through a mobile device and allow for location tracking, we will automatically collect information about your precise geolocation, including your geolocation relative to and within third-party merchant locations.
- How We May Collect It: Passively or from third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We May Share or Sell This Information With Our Business Partners or Our Business Customers. For information about your right to opt-out, please click here.
- Because we may sell your precise geolocation information in a manner that identifies you, we are required under Texas law to provide the following statement: NOTICE - We may sell your sensitive personal data.
- We cannot offer you some of the features of the Service, such as the "Find Gas Near Me" feature, if you entirely disable geolocation tracking in the GasBuddy mobile application.
- Information You Provide to Us. You may also choose to provide additional Personal Information and other information in connection with your GasBuddy account, including a profile picture, your birthday or age, your hobbies, your car make/model/year or VIN, your job, your education and some of your favorite things, such as your favorite movies, food and TV shows. This may also include information you provide to us in connection with a drawing, promotional contest or giveaway. It may also include any information that you give to us when you communicate with our customer service team, including recordings of customer service calls.
- How We May Collect It: Directly from you; passively; or from third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We Do Not Share or Sell This Information.
- Information You Share on the Service. Some portions of the Service allow you to submit comments, reviews, ratings and other content. This content may be displayed on the Service and may be viewable by other users of the Service.
- How We May Collect It: Directly from you.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We Do Not Share or Sell This Information.
- Information Provided By Business Partners. We may receive information about you from other sources. For example, this may include receiving information from our business partners, including analytics vendors and advertising networks. This information may include your name, email address, phone number, full mailing address, and date of birth. We may combine information we receive from other sources with information that we collect directly through the Service. We may also combine information we collect about you from the different devices you use to access our Service.
- How We May Collect It: From third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We May Share or Sell This Information With Our Business Partners or Our Business Customers. For information about your right to opt-out, please click here.
- Device and Technical Information. In addition, we may collect information such as your mobile device ID, mobile ad ID, device type, and your use of features, functions, or notifications on the device, as well as signal strength relating to Wi-Fi or Bluetooth functionality, temperature, battery level, and similar technical data. We may collect this information even if you are not logged in to the Service. If you access the Service through a computer, we will automatically collect information such as your browser type and version, computer and connection information, statistics on page views, traffic to and from the Services, Internet Protocol ("IP") address and standard web log information.
- How We May Collect It: Passively or from third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; to Card Link Offer Service Providers or Payment Card Networks; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We May Share or Sell This Information With Our Business Partners or Our Business Customers. For information about your right to opt-out, please click here.
- Financial Account and Driver's License Information. Some of our products, such as Pay with GasBuddy (available only in the United States), require additional information from you to function. To use our Pay with GasBuddy card you will need to provide us access to your checking account and driver's license. For additional privacy terms and conditions, which supplement this Privacy Policy, related to Pay with GasBuddy, click here.
- How We May Collect It: Directly from you.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; to Card Link Offer Service Providers or Payment Card Networks; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We Do Not Share or Sell This Information.
- Information Provided to Us by Social Networking Services You Use. By logging into the Service through a third-party social networking service, such as Facebook or X, you give us permission to access, store and use any information that you permit the applicable third-party social networking service to share with us in accordance with the privacy settings that are applicable to your account with that social networking service. We encourage you to review, and if necessary, adjust, your privacy settings on the applicable social networking service before logging in to the Service through a social networking service.
- How We May Collect It: Directly from you; passively; or from third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We May Share or Sell This Information With Our Business Partners or Our Business Customers. For information about your right to opt-out, please click here.
- Commercial Information. This may include information that could identify you and relates to the products or services in which you are interested or have considered. We may also collect Personal Information about your consuming history or tendencies.
- How We May Collect It: Directly from you; passively; or from third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We May Share or Sell This Information With Our Business Partners or Our Business Customers. For information about your right to opt-out, please click here.
- Transaction Data (applicable only in the United States). If you register a Payment Card in connection with GasBuddy's Card Link Program, we will collect or receive from third parties data relating to transactions with the registered Payment Card. Transaction data may include your first and/or last name, zip code, email address, card number, and city/state of residence. Notwithstanding anything to the contrary in other terms or privacy policies, transaction data will be used to monitor transactions on your registered Payment Card(s) to identify qualifying purchases, determine eligibility for the program, operate and analyze the effectiveness of the Card Link Program, send your promotional or advertising materials that may be of interest to you based on your purchases, and shared with our third-party partners as described in Section 6 of this Privacy Policy.
- How We May Collect It: Directly from you; passively; or from third parties.
- How We May Use It: To provide and improve our Services; to understand your interests and customize your experiences; for legal and security purposes; to determine your eligibility; for marketing purposes; as requested or directed by you; or as otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
- How We May Disclose It: To our service providers; to our business partners; to our business customers; in connection with business transfers or bankruptcy; to our affiliates; to law enforcement authorities; to Card Link Offer Service Providers or Payment Card Networks; or as requested or directed by you or for other reasons we may describe to you at the time of collection.
- We Do Not Share or Sell This Information.
We will retain each of the above categories of personal information based on several factors, including as reasonably necessary to (i) provide our products and services or administer our relationship with a consumer; (ii) protect our business, employees, organization, and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.
We may collect your Personal Information in different ways. Below, you will find additional details and examples regarding how we may collect your Personal Information.
- Directly From You. We may collect this information through our service providers. For example, we may collect your personal information when you:
- Register for an account.
- Request or purchase our Services.
- Download our mobile application or use our Services.
- Submit an inquiry or other information us.
- Contact us via telephone.
- Participate in our loyalty programs.
- Complete an online form.
- Contact our sales or support team.
- Interact with our social media pages
- Otherwise engage with us
- Passively. For example, when you visit and navigate our Services or opt-in to the collection of geolocation information on any device. We may also collect information about users over time and across different websites and devices when you use the Services.
- From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:
- Our corporate partners, such as corporate discount program sponsors (including sponsors of employer/corporate rate plans and credit card and travel club discount programs) or corporate membership program participants.
- Our business partners, including licensees, assigns, advertisers, analytics companies, advertising networks, social media sites, companies that offer joint promotions with us or companies with which we collaborate to provide products and services, and companies that help us learn more about our customers, such as consumer reporting agencies, data brokers and data aggregators.
- Social media sites, including if you interact with one of our social media pages.
- Your contacts, such as friends and family members, who provide your information to us in connection with the Services.
- Companies that provide information to supplement what we already know about you, including consumer reporting agencies, data brokers and data aggregators. Certain third parties may link your name and email address to other information they have collected. This might include online usage information.
GasBuddy may use your Personal Information that we collect about you through the Service in the following ways:
- To Provide and Improve Our Services. For example, we may use your Personal Information to provide access to the Services and to provide you with requested services and customer support, and to process and respond to your inquiries. We may also use your Personal Information to analyze the accuracy, effectiveness, usability, or popularity of the Services; to generate and review reports and data about our user base and service usage patterns; to compile aggregate data for internal and external business purposes; and to administer the GasBuddy GasBack Rewards Program. In addition, if you have registered with the Card Link Program, we will use transaction data to monitor transactions on your registered Payment Card(s) to identify qualifying purchases, determine eligibility for the program, operate and analyze the effectiveness of the Card Link Program, and send you promotional or advertising materials that may be of interest to you based on your purchases.
- To Understand Your Interests and Customize Your Experience. We may use your Personal Information to personalize, customize, measure, and improve our services, content, and advertising and otherwise to enhance your experience of the Service. This may also include providing you with information we deem relevant when you visit third-party merchant locations or sending push notifications to your mobile device to provide updates about the Service and other relevant messages.
- For Legal and Security Purposes. We may use your Personal Information to resolve disputes and troubleshoot problems, for fraud prevention and debt collection purposes or to prevent, detect, and investigate potentially prohibited or illegal activities, and enforce the GasBuddy Terms of Service.
- To Determine Your Eligibility. This may include evaluating your eligibility for our products and services. It may also include evaluating your eligibility for certain promotions or sweepstakes.
- To Marketing Purposes. We may use your Personal Information to contact you with information about the Services, including promotional, marketing and advertising information and recommendations that we believe may be of interest to you, including offers from third parties. We may also use your Personal Information to provide you with third-party advertisements that we believe may be of interest to you.
- As Requested or Directed By You. For example, we may use your Personal Information to provide you with other services requested by you as described when we collect the information.
- As Otherwise Stated in this Privacy Policy or the GasBuddy Terms of Service.
We want you to understand when and to whom we may disclose the Personal Information we collect. We may disclose Personal Information that we collect through the Services as follows:
- To Our Service Providers. We may disclose your Personal Information to contractors or service providers who provide certain services to us or on our behalf, such as operating and supporting the Services, serving you with specialized offers or advertisements, or otherwise responding to your customer service requests. Our service providers may also help us prevent fraud and perform collections.
- To Our Business Partners. For example, we may disclose Personal Information to social media sites, retailers, consumer brands, advertisers, analytics providers, media buying agencies, advertising networks, and data brokers. We may also disclose Personal Information to companies that help us learn more about our customers and third parties, including those that market their own products and services to you.
- Mobile Data: If you access the Service through a mobile device, we may share your device ID, mobile advertising ID, and precise geolocation information with a few carefully selected third-party business partners that may use this information on behalf of themselves or their third-party business partners to provide you with marketing information about products or services that may be of interest to you, for purposes related to advertising, analytics, attribution (e.g., measuring ad performance) and research.
- Location Data: Pursuant to your consent, we may share precise location information (data obtained from a device about the physical location of the device that is sufficiently precise to locate a specific individual or device). We may share your location information with business partners, which may include Foursquare, to provide customized engagement features, products, and content (including marketing/advertising content) to GasBuddy’s end users/customers through GasBuddy’s Services, and to conduct internal analytics regarding GasBuddy’s end users/customers. Foursquare may also collect location data directly through the app. If you have location services enabled on your device for our mobile application, these third parties may provide your location to us and our service providers so we can provide you tailored offers and ads. Foursquare may also collect and use other information, such as your device type, advertising identifier on your device and device usage information (for example, a date/time stamp and your location when the App communicates with Foursquare). All such information is used by Foursquare for its own purposes in accordance with their respective privacy policy, as updated from time to time. You can opt-out of having your geo-location data shared with Foursquare through the "Settings" feature of the GasBuddy mobile application or through the settings on your mobile device. For more information about how Foursquare uses your geo-location information, you can visit: Foursquare’s Privacy Policy.
- To Our Business Customers. GasBuddy’s B2B Software-as-a-Service (SaaS), (collectively, the "Enterprise Services"), is designed to provide gas retailers a platform to maintain their station information, manage their brand, promote to their target consumer audience and measure success of their ads. By using our Enterprise Services, business customers can get access to your location information, ratings, reviews and in-app behavioral information.
- In Connection With Business Transfers or Bankruptcy. If GasBuddy becomes involved in a merger, acquisition, sale of assets, securities offering, bankruptcy, reorganization, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, GasBuddy may share or transfer your Personal Information to a third party or parties in connection with the applicable transaction.
- To Our Affiliates. We may share some or all of your Personal Information with our parent company, subsidiaries and corporate affiliates, joint ventures, or other companies under common control with us for internal business purposes. We will require these entities to comply with the terms of this Privacy Policy with regard to their use of your information.
- To Law Enforcement Authorities. To the extent permitted or required by law, we may share your Personal Information with law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other GasBuddy user to legal liability, or to protect our rights or property, or during emergencies when safety is at risk. Law enforcement requests may be sent to legal@gasbuddy.com.
- To Card Link Offer Service Providers or Payment Card Networks. If you register a Payment Card in connection with GasBuddy’s Card Link Program, you authorize one or more of our Card Link Offer Service Providers (Rakuten Card Linked Offer Network, Rewards Network Establishment Services, Inc., and Brandmovers, Inc.) to share necessary information with American Express, Mastercard and/or VISA, as applicable (each a "Payment Card Network") to allow the applicable Payment Card Network to identify transactions that are eligible for the Card Link Program. Some of the information shared between GasBuddy and Card Link Offer Service Providers or Payment Card Networks may be partially redacted or anonymized. By registering a Payment Card, you authorize the applicable Payment Card Network to share such transaction details with the Card Link Offer Service Providers and GasBuddy to enable your card-linked offer(s) and target offers that may be of interest to you. Card Link Service Providers and Payment Card Networks may retrieve and analyze up to 13 months of transaction data history in order to provide you with these targeted offers. You also authorize Card Link Offer Service Providers as well as Upside Services, Inc. to collect transactional data directly from merchants that participate in the program and share that transactional data with GasBuddy and Payment Card Networks. Card Link Offer Service Providers and Payment Card Networks may retain and use transactional data for internal financial reporting and analysis purposes, or as otherwise required by law or contract. You may opt-out of transaction monitoring by removing your linked card(s). To remove your card(s), go to your profile in the GasBuddy app and select the "Membership" link in the menu. In the Linked Cards section, click on the "Remove" button next to your associated card(s).
- As Requested or Directed By You or For Other Reasons We May Describe to You at the Time of Collection.
Based on your state of residence, you may have the rights listed below with respect to the personal information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.
- Right Against Discrimination. We will not discriminate against you if you exercise any of the rights described in this section or available to you under applicable privacy laws.
- Right to Know. You have the right to know the Personal Information we collect, use, disclose, and sell about you during the preceding 12 months. You have the right to request in writing from us a copy of the categories of Personal Information we have collected about you, the categories of sources from which we collected that information, why we collected that information about you, the categories of third parties with whom we shared your Personal Information, the categories of Personal Information that the business disclosed about you for a business purpose, and the specific pieces of Personal Information we have collected about you. As noted above, you have the right to know the categories of Personal Information that we sold about you and the categories of third parties with whom we shared such information. Please note that we are only required to respond twice per calendar year to your right to know.
- Right to Request Deletion. You have the right to request us delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions. To verify your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request that you submit additional information, which we will only use to verify your identity, and for security or fraud-prevention purposes.
- Right to Correction. This means that you can request that we correct inaccurate personal information that we maintain about you.
- Right to Opt-Out of Sale of Personal Information. If you would like to opt out of the "sale" of your Personal Information, in addition to submitting a request at the link below, please:
- In the GasBuddy mobile application, modify your settings in the Location Privacy section of the "Privacy Rights" to stop the disclosure of that information.
- You may also change your location preference settings on your mobile device to completely remove location tracking through the GasBuddy mobile application but doing so may disable certain location-based features of the mobile application.
- Please note that the choices you make may be browser- and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
- If you opt-out, we, and our business partners, may not be able to offer you personalized offers and benefits.
- Right to Opt-Out of Sharing of Personal Information. If you would like to opt out of our "sharing" of your Personal Information for cross contextual marketing or targeted advertising, please:
- In the GasBuddy mobile application, modify your settings in the Location Privacy section of the "Privacy Rights" to stop the disclosure of that information.
- You may also change your location preference settings on your mobile device to completely remove location tracking through the GasBuddy mobile application but doing so may disable certain location-based features of the mobile application.
- Please note that the choices you make may be browser- and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
- If you opt-out, we, and our business partners, may not be able to offer you personalized offers and benefits.
- Limit the Use or Disclosure of Sensitive Personal Information. If you would like to request that we limit the use or disclosure of your precise geolocation information, in addition to submitting a request at the link below, please:
- In the GasBuddy mobile application, modify your settings in the Location Privacy section of the "Privacy Rights" to stop the disclosure of that information.
- You may also change your location preference settings on your mobile device to completely remove location tracking through the GasBuddy mobile application but doing so may disable certain location-based features of the mobile application.
- Please note that the choices you make may be browser- and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
- If you opt-out, we, and our business partners, may not be able to offer you personalized offers and benefits.
Note that as of the date of this Policy, we do not, and for the past 12 months have not, knowingly "share" or "sell" the Personal Information of individuals under the age of 16 years.
Consumers who wish to exercise their rights under this section can contact us at privacyrequest@gasbuddy.com or use our form. If you email us, please include your name, email address and address and indicate you are making a privacy rights request. If we deny your privacy request and you wish to appeal our decision, you may contact us at privacyrequest@gasbuddy.com.Agents. Agents that you have authorized to act on your behalf may also submit requests as instructed above. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.
Additional California Rights: If you are a California resident you may request a notice from us describing what categories of Personal Information (if any) we have shared with third parties, including our corporate affiliates, for their direct marketing purposes during the preceding calendar year. You may request such notice once a year and free of charge. To request a notice, please contact us as provided in the "How to Contact Us" section of this Policy and indicate in the email subject line "California Shine the Light Request" so that we can process your request. Please include your mailing address, state of residence and email address with your request.
If you visit the Service from a third-party website the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third-party website to the Service. Your activities on the Service while this type of code is active may be reported back to the third-party website. The presence of a third-party navigation bar at the top of a webpage is an indication that the third-party website may be able to see your activity on the Service.
We may also provide social media features through the Service that enable you to share information with your social networks and to interact with the Service on various social media sites. Your use of these features may result in the collection or sharing of information about you by these sites, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.
If you click on a link to a third-party site, you will be taken to a site we do not control. This includes, for example, links to surveys or reviews offered by Card Link Service Providers or participating merchants. GasBuddy is not responsible for the privacy practices of any third parties other than as relevant to the Services and as described in this Privacy Policy.
GasBuddy takes reasonable measures to protect the information you provide to GasBuddy or submit through the Service against loss, theft and unauthorized use, disclosure, or modification. However, we cannot guarantee or warrant the security of any information you transmit to GasBuddy or submit through the Service and you do so at your own risk. No internet or email transmission is ever fully secure or error-free. Email sent to or through the Service may not be secure. You should use caution whenever submitting information online and take special care in deciding what information you send to us via email. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
GasBuddy is not intended for use by children under the age of sixteen (16). We will never knowingly collect Personal Information directly from children under the age of sixteen (16) without verifiable parental consent. If you are under the age of sixteen (16), please do not provide us with information of any kind whatsoever. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. If you have reason to believe that we may have accidentally received information from a child under the age of sixteen (16), please contact us immediately at
help.gasbuddy.com.
The Services are offered in the United States and Canada only and are intended solely for residents of those jurisdictions. If you are located outside of the United States and choose to use the Service or provide your Personal Information to us, your Personal Information will be transferred, processed and stored in the United States. U.S. privacy laws may not be as protective as those in your jurisdiction. Your agreement to our Terms of Service and this Privacy Policy followed by your submission of information in connection with the Service represents your agreement to this practice. If you do not want your Personal Information transferred to or processed or stored in the United States, you should not use the Service. For more information, please review our Canadian Privacy Policy
here.
You have certain choices about how we collect, use and disclose your information in connection with our use of cookies and our provision of electronic communications. Certain choices you make are browser- and device-specific.
- Cookies and Other Tracking Technologies. Many browsers are set to accept cookies by default. If you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of the Services will not function properly, and the advertising you receive when you use the Services
- Cookies and Other Tracking Technologies. You can adjust your browser to control cookies to require your affirmative acceptance for new cookies, automatically reject cookies and/or delete or disable existing cookies. How you do so depends on the type of cookie and the browser that you are using. You can search your browser for instructions about how to control cookies. Instructions may also be available below.
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera
- Opera Mobile
- You may need to take an additional action to manage flash cookies, which you can learn more about here. Why? Because flash cookies cannot be controlled through your browser settings.
- Choices that you make to control cookies are browser-and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
- Additional Tools to Control Cookies. If you do not want to control, delete and/or disable all cookies, you can also make choices to control specific types of cookies. The choices that you make are browser- and device-specific, and your choices may be deleted if you clear your browser cache or cookies.
- Google Analytics: We may use Google Analytics on our Platform to help us understand how you use our Platform. You can learn about how to opt out of Google Analytics here.
- Facebook: We may use Facebook cookies to target ads to you. You can learn about how to opt out of receiving targeted advertisements from Facebook here.
- Email Tools: You can also change your email settings to block the automatic download of images in email messages, as such images may contain technologies that help us understand how you interact with the message.
- NAI Opt Out: We adhere to the Self-Regulatory Principles for Online Behavioral Advertising. To opt out of advertising cookies placed by the Network Advertising Initiative ("NAI") online behavioral advertising member networks, and thereby limit the tracking of your online activity and the targeted advertising you receive, please click here.
Out Do-Not-Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to “do not track” signals.
Marketing Communications: You can opt out of receiving our marketing communications, which we may send by email or text message. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.
We may offer various financial incentives through the Services. For example, we may provide discounts, coupons and other benefits for customers who sign up for our newsletter or join a loyalty program. The Personal Information we may collect in relation to our loyalty program may include each of the categories of Personal Information discussed above. Some of this information may be considered "sensitive" under applicable law. You have the ability to opt-out of the financial incentive, or our subsequent use of your Personal Information in connection with a financial incentive, at any time by contacting us at
privacyrequest@gasbuddy.com. If you opt out or choose to limit our use of your Personal Information in relation to a financial incentive, we may not be able to provide you with the full range of personalized benefits under our loyalty program. The value of your Personal Information is reasonably related to the value of the offer or discount presented to you taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized by your participation in the program. In some instances, or for some programs, we may provide you with additional terms or conditions relating to a financial incentive.
We may modify this Privacy Policy from time to time which will be indicated by changing the date at the beginning of this Policy. If we make any material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on our Services prior to the change becoming effective, or as otherwise required by law. If you do not agree to the new terms, you may terminate your account by contacting us at
help.gasbuddy.com.
If you have any questions about this Privacy Policy or our use of the Personal Information we collect from you in connection with the Service, or to update the Personal Information we have about you, you may contact us at
help.gasbuddy.com, or by postal mail at 14241 Dallas Parkway, Suite 350, Dallas, TX 75254 Attn: GasBuddy Customer Service.